Managing with fear wipes out your competitive edge

Steve Ballmer should have been fired as CEO of Microsoft many years ago. As a recent  article in USA Today points out, Mr. Ballmer managed with fear. Any CEO that tosses chairs across the room when he gets angry is not going to get the best from his or her employees. Managing with fear stifles innovation, creativity, risk taking and thinking outside the box; which are all necessary if you expect to hold your own with a competitor like Google. What Mr. Ballmer fails to realize is the reason Google is starting to eat Microsoft for lunch is that the culture at Google does not allow fear. Instead, it encourages employees to come up with and run with new ideas. This is no longer the case with Microsoft.

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About Ross Reck

Who am I? I am the author of The Engagement Formula, Turning Your Customers into Your Sales Force, The X-Factor and my popular weekly newsletter: Ross Reck’s Weekly Reminder. I'm also the coauthor of Instant Turnaround!, REVVED! and the best selling The Win-Win Negotiator. I've also spoken at hundreds of meetings, conferences and conventions throughout the United States, Canada, Latin America, Europe and Asia. My consulting clients include Hewlett-Packard, John Deere, American Express, Janssen-Ortho, Inc., Shire Pharmaceuticals, Philip Morris International, the Chicago Cubs, Rolls-Royce and Xerox. I received my Ph.D. from Michigan State University in 1977. From 1975 to 1985 I served a Professor of Management at Arizona State University. During my career at ASU I was the only two-time recipient of the prestigious “Teaching Excellence in Continuing Education” award and was identified by the university as an “Outstanding Teacher.” In 1985 I left my position at ASU to search full-time for a new "Management Model" to replace the current model with it's emphasis on authority, control and formal communication channels. Last February, I found it (it's actually a leadership model) and it's featured in my new book, The Engagement Formula: Three Simple Steps that Guarantee Full Employee Engagement.

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