Understanding Human Motivation is the Key to Solving the Employee Engagement Problem

The fact that some people are engaged with their work while the vast majority of others aren’t tells us that employee engagement is all about all one thing— motivation. This brings up the age old question of what really motivates people. Given that thousands of books and articles that have been written on the subject of human motivation, one would think that we’d understand it much better than we do. In reality, the issue of what truly motivates people is quite simple. It’s something called self-interest—pursuing the satisfaction of needs that are important to them. Every single one of us comes into the world already programmed to pursue the satisfaction of a set of inborn needs. This how people are genetically wired—it’s part of our DNA. From birth to death, our behavior is completely defined by our pursuing the satisfaction of those needs.

This means that if you as a leader expect employees to get excited about giving all their energy, creativity and passion to performing their jobs, you have to accept the fact that they come to work already motivated to pursue their self-interest, not yours. Furthermore, no matter how hard you try or how much money you spend, you can’t change an individual’s self-interest to make it look like yours. The only thing you can do is accept it for what it is and engage it—you must find a way to connect their self-interest with the interests of the organization. This is what employee engagement is all about.

My new book, The Engagement Formula, shows you precisely how to connect employees’ self-interest with the interests of the organization.  It presents three simple steps that guarantee full employee engagement. For more information, please click on the following link: http://rossreck.com/

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About Ross Reck

Who am I? I am the author of The Engagement Formula, Turning Your Customers into Your Sales Force, The X-Factor and my popular weekly newsletter: Ross Reck’s Weekly Reminder. I'm also the coauthor of Instant Turnaround!, REVVED! and the best selling The Win-Win Negotiator. I've also spoken at hundreds of meetings, conferences and conventions throughout the United States, Canada, Latin America, Europe and Asia. My consulting clients include Hewlett-Packard, John Deere, American Express, Janssen-Ortho, Inc., Shire Pharmaceuticals, Philip Morris International, the Chicago Cubs, Rolls-Royce and Xerox. I received my Ph.D. from Michigan State University in 1977. From 1975 to 1985 I served a Professor of Management at Arizona State University. During my career at ASU I was the only two-time recipient of the prestigious “Teaching Excellence in Continuing Education” award and was identified by the university as an “Outstanding Teacher.” In 1985 I left my position at ASU to search full-time for a new "Management Model" to replace the current model with it's emphasis on authority, control and formal communication channels. Last February, I found it (it's actually a leadership model) and it's featured in my new book, The Engagement Formula: Three Simple Steps that Guarantee Full Employee Engagement.

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