What a day yesterday was!

Yesterday, on the flight from Dallas to JFK, I got a chance to read Seth Godin’s new book, Tribes.  I learned that you manage with fear and you lead with trust.  I was very excited, because this is the same thing Harry and I say in Instant Turanround!  Seth also said that you turn work into fun, because fun engages people which is also pointed out in Instant Turnaround!  Then last night I went to the 25th Anniversary of 800CEORead and guess who was there?  You guessed it; Seth Godin!  Is that bizarre or what?  When I told him that I’d read his book on the plane ride from Dallas, he told me I’d made his day.  How much excitement can one person handle in a day? – – Ross Reck, author of Instant Turnaround!RossReck.com

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About Ross Reck

Who am I? I am the author of The Engagement Formula, Turning Your Customers into Your Sales Force, The X-Factor and my popular weekly newsletter: Ross Reck’s Weekly Reminder. I'm also the coauthor of Instant Turnaround!, REVVED! and the best selling The Win-Win Negotiator. I've also spoken at hundreds of meetings, conferences and conventions throughout the United States, Canada, Latin America, Europe and Asia. My consulting clients include Hewlett-Packard, John Deere, American Express, Janssen-Ortho, Inc., Shire Pharmaceuticals, Philip Morris International, the Chicago Cubs, Rolls-Royce and Xerox. I received my Ph.D. from Michigan State University in 1977. From 1975 to 1985 I served a Professor of Management at Arizona State University. During my career at ASU I was the only two-time recipient of the prestigious “Teaching Excellence in Continuing Education” award and was identified by the university as an “Outstanding Teacher.” In 1985 I left my position at ASU to search full-time for a new "Management Model" to replace the current model with it's emphasis on authority, control and formal communication channels. Last February, I found it (it's actually a leadership model) and it's featured in my new book, The Engagement Formula: Three Simple Steps that Guarantee Full Employee Engagement.

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